The Lifeline Program's Benefit:
Affordable Low Income Internet Plan & Phone Services for EveryoneIn today’s world, staying connected is essential — whether it’s for work, school, healthcare, or simply keeping in touch with family. The Lifeline Benefit is a federal program designed to make phone and internet service more affordable for low-income individuals and families.
What is the Lifeline Program?
The Lifeline Benefit is a government assistance program administered by the Federal Communications Commission (FCC) that provides a monthly discount for affordable internet plan and phone services to low income households. The goal is to ensure that all Americans have the opportunities and security that come with connectivity, including jobs, education, and emergency services.
How Much is the Lifeline Discount?
$9.25/month discount on broadband or phone service
Up to $34.25/month for eligible households on Tribal lands.
Note: Households can apply the benefit to either internet or phone service (but not both).
Who Is Eligible for the Lifeline Program?
You qualify for Lifeline if your household income is at or below 135% of the Federal Poverty Guidelines, or if you (or someone in your household) participate in one of the following government programs:
Supplemental Nutrition Assistance Program (SNAP)
Medicaid
Federal Public Housing Assistance (FPHA)
Supplemental Security Income (SSI)
Veterans Pension and Survivors Benefit
Tribal Programs (e.g., Bureau of Indian Affairs General Assistance, Tribal TANF)
How to Apply for the Lifeline Program
Applying for the Lifeline Benefit is simple:
- Step 1: Check Eligibility
Visit www.lifelinesupport.org and use the Eligibility Tool.
- Step 2: Apply Online or by Mail
Apply online through the National Verifier at nv.fcc.gov/lifeline. Or download a paper application and mail it along with proof of eligibility.
- Step 3: Choose a Participating Provider
Once approved, select a Lifeline-participating phone or internet company in your area and sign up for service with them.
Where Can You Use the Lifeline Benefit?
Many major and local service providers accept the Lifeline Benefit. This includes companies like:
Spectrum
Frontier
Verizon
T-Mobile
Q Link Wireless
SafeLink Wireless
Access Wireless
Cox (ConnectAssist and Lifeline plans)
Providers vary by state and location, so check availability in your area using the provider locator on the Lifeline Support site.
Frequently Asked Questions
No. Lifeline only allows one discount per household — either phone or internet, not both.
A household is defined as anyone living at the same address who shares income and expenses.
Online applications are typically reviewed instantly. Mailed applications may take up to 7–10 business days.
You can transfer your benefit to a new provider. Be sure to inform the new provider that you are already enrolled in Lifeline.
Yes, you must re-certify every year to prove you still qualify. You’ll receive reminders when it’s time to renew.